Privacy Policy
1. Who we are
This policy explains how Parallel Systems Ltd (“Parallel”, “we”, “us” or “our”) handles personal data when you use our website or contact us. Parallel Systems Ltd is a UK distributor of electronic design automation software, training and licence rental, and is the controller of the personal data described in this policy.
Our registered office is:
Parallel Systems Ltd10 Church Hill
Camberley
GU15 2HH
For any question about this policy or your personal data, email info@parallel-systems.co.uk.
2. Personal data we collect
Information you give us
When you send an enquiry through a form on our website, we collect:
- your name and job title (if given);
- your business email address and telephone number;
- your company name;
- details of your enquiry, such as the products, training or rental services you are interested in, and any message you write.
We also keep correspondence you exchange with us by email or phone, and details needed to quote for, supply and support software licences and training.
Information collected automatically
When you visit our website, our hosting provider processes technical information such as your IP address, browser type, and the date, time and pages requested. This is needed to deliver the site and protect it from abuse. When you submit a form, your IP address is used briefly to limit repeated submissions (rate limiting) and block spam.
3. Where personal data comes from
We collect most personal data directly from you. We may also receive business contact details from the software vendors whose products we distribute, when they pass a UK enquiry to us to handle.
4. How we use personal data and our lawful bases
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and preparing quotes | Steps taken at your request before entering a contract, and our legitimate interest in responding to business enquiries. |
| Supplying, licensing and supporting software, training and rentals | Performance of a contract. |
| Keeping business, tax and accounting records | Legal obligation. |
| Operating and securing our website, including preventing spam | Legitimate interests: keeping our website available, secure and free from abuse. |
| Occasionally telling existing business customers about related products, updates or training | Legitimate interests (and, for individual email addresses, the “soft opt-in” under PECR). You can opt out at any time. |
5. Who receives personal data
We share personal data only where needed, with:
- website hosting, email and IT service providers acting on our behalf;
- the software vendors whose products we supply, where needed to register, issue or support your licence or evaluation;
- our professional advisers, such as accountants and lawyers;
- authorities, where the law requires it.
We do not sell personal data.
6. Transfers outside the UK
Some of our service providers and software vendors are based, or store data, outside the UK (for example in the European Economic Area or the United States). Where personal data is transferred, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. Contact us for more information.
7. How long we keep personal data
- Enquiries, quotes, contracts and correspondence: up to 6 years after our last contact or the end of the contract, in line with UK limitation and tax record-keeping periods.
- Website security and rate-limiting data: only as long as needed to protect the site, normally no more than a few days.
After these periods, data is securely deleted or anonymised.
8. Your rights
Under UK data protection law you may have the right to:
- access the personal data we hold about you;
- have inaccurate personal data corrected;
- have personal data erased in certain circumstances;
- restrict how we use personal data in certain circumstances;
- object to processing based on legitimate interests, and to object at any time to direct marketing;
- data portability in certain circumstances;
- withdraw consent at any time where we rely on consent.
To make a request, email info@parallel-systems.co.uk. We will respond within one month and may ask you to confirm your identity.
9. Complaints to the ICO
We would like the chance to resolve any concern first, but you have the right to complain to the UK Information Commissioner’s Office. Visit the ICO complaints page (opens in a new tab) for details.
10. Whether you must provide personal data
Providing personal data through our website is voluntary. If you don’t provide the details requested in an enquiry form, we may be unable to respond. If you buy from us, we need certain details to fulfil the contract and meet our legal obligations.
11. Automated decision-making
We do not make decisions about you based solely on automated processing, including profiling, that have legal or similarly significant effects.
13. Changes to this policy
We may update this policy from time to time. Any changes will be published on this page and the “Last updated” date above will be revised.